Microsoft has invested billions in AI and plans to reopen a nuclear power plant in Pennsylvania to power the technology. Nonetheless, Marc Benioff, CEO of enterprise competitor Salesforce, says that Microsoft’s efforts aren’t sufficient and that Microsoft has really achieved a “large disservice” to the AI business.
“Whenever you have a look at how Copilot has been bought to our prospects, it is disappointing,” Benioff stated in an episode of the Masters of Scale Rapid Response podcast earlier this month. “It would not work, it spews information everywhere in the flooring, it would not ship worth to prospects. I have never discovered a buyer who has transformational work with Copilot.”
Benioff stated that Salesforce prospects have been “so confused” due to how Microsoft had delivered AI.
Associated: Here’s How the CEOs of Salesforce and Nvidia Use ChatGPT in Their Daily Lives
“Copilot is actually the brand new Microsoft Clippy,” Benioff stated, referring to the paperclip-shaped workplace assistant that Microsoft discontinued in 2007. “I do not assume Copilot will likely be round, I do not assume prospects will use it.” Salesforce is a Microsoft competitor.
Marc Benioff. Photographer: David Paul Morris/Bloomberg by way of Getty Photographs
Microsoft says that corporations like Visa, Honda, and Pfizer are using Copilot.
Microsoft has made a number of high-profile AI investments, together with a $13 billion investment in OpenAI.
Associated: Salesforce CEO Says the Company’s New AI Agents Could Replace Human Jobs
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